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Management Category

Sep 23, 2025

The Pet Industry Plays an Important Role in Inspiring Young Aquarium Hobbyists

From an early age, my fascination with the aquatic world guided me to becoming an aquarium hobbyist and enjoying a lifelong career in the aquarium industry. What started as modest foray […]

Sep 22, 2025

Educating Without Overwhelming: How to Empower Pet Parents with Nutritional Information

The pet nutrition landscape has never been more complex. Walk into any pet store today, and you’ll find shelves lined with foods promising everything from grain-free diets to superfood blends, […]

Sep 15, 2025

Don’t Import 996: Why America Should Reject Overwork Culture

China’s 996 model — 9 a.m. to 9 p.m., six days a week — was sold as a path to speed, discipline and dominance. In reality, it became a case […]

Sep 12, 2025

Why Now Might Not Be the Best Time to Sell Your Pet Company

For the first time in my 16 years advising pet industry business owners on mergers and acquisitions, I stood in front of my audience of pet company owners and said […]

Sep 9, 2025

‘Keep It’ Returns: How Pet Retailers Can Stop Abuse of Store Policies

As pet retailers know, returns can be “tricky” business, especially when consumers take advantage of policies for products like pet food, treats and toys. Here’s a familiar scam: A consumer […]

Aug 26, 2025

Navigating Pet Industry Trends: How to Market to Gen Z, Millennial Pet Parents

Few markets have witnessed such a striking generational handoff as the pet industry. The baton now sits firmly with Millennials and Gen Z, who account for nearly 57 percent of […]

Aug 2, 2025

The People Paradox: Why ‘Soft’ Skills Deliver the Hardest Numbers

“Honestly, this job would be a breeze if it weren’t for the people part.” A regional sales director said that after recounting missed targets, two resignations and a turf war […]

Jul 28, 2025

AI-Driven Disruption: How Will LLM Evaluations Impact Your Pet Brand’s Future?

What happens when agentic AI steps in as the authoritative source of information and credible recommendations about pet brands, products, dietary categories, nutrition claims, science, formulations, ingredient sourcing and emerging […]

Jul 22, 2025

Pet Holiday Celebrations: Maximize Marketing Impact by Following These Tips

Pet holidays have become a fixture on the marketing calendar, with events like National Dog Month, National Cat Day and Adopt a Shelter Pet Day now driving real commercial results […]

Jul 22, 2025

Pet Pro Burnout: Three Causes of It, Three Ways to Prevent It Before It’s Too Late

“When I had to give myself a full half-hour pep talk every morning just to go to work, I knew I couldn’t do it anymore,” said Dr. Caren Carney (now […]

Jul 7, 2025

The Manager Multiplier: How Engagement Turns Into Margin

You don’t need a billion-dollar strategy to boost your bottom line. You need a manager who gets it. Here’s the math: move a team from meh to energized, and you’ll […]

Jul 1, 2025

Veterinary Voices: Why Experts are the New Influencers in Pet PR

The pet influencer boom has been one of the defining phenomena in consumer marketing over the past decade. Instagram-famous golden retrievers, TikTok-savvy sphynx cats, and even hedgehogs with themed wardrobes […]