From October 18-20, 2016, at the Green Valley Ranch Resort, Spa & Casino in Las Vegas, Nevada, pet care professionals from across the country, and internationally, will gather for the 2016 IBPSA Pet Care Services Educational Conference and Trade Show.
The business-focused conference includes a schedule of over 30 sessions designed to inspire and educate the owners, managers and key employees of pet care service businesses, including pet care boarding facilities, dog daycares, groomers and more. Industry experts will address key issues and opportunities such as customer service, facility maintenance, caring for geriatric and special needs pets, HR, marketing, standard operating procedures, work-life balance, financial analysis and technology.
“We are particularly excited about this year’s keynote speakers,” said Carmen Rustenbeck, IBPSA’s Founder and Executive Director. “Dr. Victoria Halsey is an inspirational speaker, trainer and author who literally wrote the book on legendary customer service, and Kathleen Gage is a legendary online marketing strategist and speaker known for her no-nonsense approach and focus on creating a successful life with integrity and passion.”
In addition to the conference sessions, the 2016 IBPSA Pet Care Services Educational Conference & Trade Show will also feature an exhibition of cutting edge industry technology and pet care business products and services. Additional workshops, happening prior to conference, include Pricing For Profit, an intensive financial workshop, and Pet First & CPR.
For a complete schedule of speakers and sessions and to register, visit www.petcareconference.com.