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Aug 23, 2016

Get the Grain Out

As dog owners shift their own eating habits because of prevailing trends, they are scrutinizing their pets’ diets more than ever before. “There are a few motivating factors in choosing grain-free options,” said Bette Shubert, Bravo Pet Food’s co-founder and senior vice president of sales, new product development and education. “The primary one is pet […]

Aug 1, 2016

Building Customer Loyalty

How we treat our customers directly relates to our business’s success. If we listen to our customers, respond to their needs and live up to their expectations, we have created an environment where customer loyalty will thrive. What do I mean by “listening” to a customer? There is the obvious: a customer walks into your […]