Please ensure Javascript is enabled for purposes of website accessibility

customer service

Apr 21, 2026

When Shoppers Get Rude: Protecting Your Retail Team from Difficult Customers

Let’s be honest: The old adage of “The customer is always right” is dead wrong. Sometimes, the customer is… just a jerk. And if you’ve spent any time in pet […]

Nov 18, 2024

Independence Pet Holdings Expands Executive Team, Names Chief Customer, Marketing Officer

Independence Pet Holdings (IPH), one of North America’s leading pet insurance and services organizations, has announced the appointment of Jared Vestal as the company’s first chief customer and marketing officer. […]

Nov 13, 2024

Expansion Continues for Hollywood Feed, Unveils Fifth Location in South Carolina

After recently announcing several new Arkansas locations, a new Texas location and major store expansions in South Carolina and Tennessee, Hollywood Feed has announced the site of its next location […]