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Record-Breaking Animal Adoptions, Community Engagement Highlight 2023 Pet Food Express Success

By Pet Age Staff//February 8, 2024//

Record-Breaking Animal Adoptions, Community Engagement Highlight 2023 Pet Food Express Success

By: Pet Age Staff//February 8, 2024//

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Press release: Pet Food Express

Pet Food Express,  a trusted California pet retailer and advocate for animal welfare, alongside its dedicated customers, is pleased to release the incredible results from its 2023 community impact programs; the company extended over $1.3 million in financial support and facilitated the adoption of thousands of pets, from the smallest kittens to loving senior dogs.

With a steadfast commitment to “pawlanthropy,” Pet Food Express continued to champion pet welfare with state-wide efforts, involving targeted financial contribution drives, support for rescue and foster programs, and the hosting of 4,042 adoption and non-adoption events across its 65 stores.

The flagship event of 2023, the Pet Food Express Pet Fair, marked a significant milestone with 8,443 animals finding their forever homes and raising over $221,000 for 145 shelter and rescue organizations. This multifaceted event brought together virtual and in-person adoption opportunities with local rescues and shelters, and included over 280 special events throughout California.

“Reflecting on 2023, we’re so proud of the impact we’ve made in the lives of thousands of pets and pet owners across California. It was made possible by our animal-loving customers and our devoted rescue and shelter partners,” said Denyelle Bruno, CEO, Pet Food Express. “We’re energized to continue this legacy of love in 2024 to ensure that animals in need and the people who care for them feel supported.”


2023 COMMUNITY INITIATIVES & RESULTS (all are annual or ongoing programs)

Pet Fair

  • Month-long virtual and in-person adoption and non-adoption events, educational seminars + more

  • Facilitated 8,443 pet adoptions and donated over $221,000 for 145 shelters.


Fill The Food Bank

  • Month-long in-store and online financial contribution drive to provide funds and thereby food and resources to pet owners in need

  • Contributed $225,549, supporting 24 local pet food banks.


Kitten Season

  • Generated awareness for the desperate need for kitten fosters and adopters during this season

  • Raised $217,430 in needed supplies for 85 cat-centric rescues and shelters.


Holiday Shopping Spree

  • Funds provide supplies for year-round animal care

  • Generated over $352,000 for 112 rescues and shelters.


20/20 Coupons

  • Provided a supply of 20/20 coupons to its 300+ rescue and shelter partners. The partners give this coupon to each new adopter. When the coupon is redeemed with Pet Food Express, the adopter receives 20% off their purchase and Pet Food Express donates $20 back to the organization.

  • Pet Food Express donated over $290,000 back to 321 nonprofit partners.


PTSD Service Dog Support

  • Donated $250 gift cards to veterans graduating from participating rescue-centric service dog programs to help them with essentials as they start with their new service dog.

  • Donated over $17,500 in gift cards, supporting over 70 veterans.


Warehouse & Returns Donation Program

  • Donated over 317 pallets of returned (usable but unsellable) goods and merchandise to over 35 local organizations, diverting the products from going to the landfill.

  • Pet Food Express’ pet-centric return policy – putting the pet’s needs first to find the right product for each pet – creates this opportunity.

Pet Food Express is California’s trusted pet expert dedicated to helping pets live longer, healthier lives. With a reimagined experience delivered by animal-loving team members, Pet Food Express sells a variety of high quality products that they trust to give their own pets, puts pets above profits, and leads the way as a committed partner to 275+ non-profit animal rescue and shelter organizations annually.