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Petco Unveils Small-Town, Rural Retail Test Concept for Pets, Farm Animals


Press release: Petco

Petco Health and Wellness Company, Inc. recently announced the launch of a new community-driven test concept designed to serve the health and wellness needs of pets and farm animals in small towns and rural communities. The grand opening of the first location will be in Floresville, Texas, on June 17.

“These are rapidly-growing markets where pet parents are looking for an experienced, pet-dedicated partner like Petco to help them care for the health and wellness of their animals,” said Petco CEO Ron Coughlin. “This is an exciting opportunity for us to serve more pets by dramatically expanding local access to healthy pet products and services.”

Petco’s new Neighborhood Farm & Pet Supply pet care centers feature brand-new, stand-alone retail locations strategically and conveniently situated at the heart of small-town and rural communities. Featuring the pet-focused support, and curated assortment of high-quality products and pet care services Petco is known for, while leveraging the strength of the company’s omnichannel ecosystem, the Neighborhood Farm & Pet Supply pet care centers will serve as one-stop shops for health and wellness solutions for pets and farm animals such as horses, cows, pigs, sheep, goats and more.

With 14 percent of the U.S. population living in rural areas and that number rapidly growing, there is an estimated $7 billion total addressable market in small-town and rural locations, providing Petco with an opportunity to capture significant incremental market share and share of wallet gains. According to the Economic Innovation Group and federal statistics, more than two-thirds of large urban counties saw their populations decline in 2021 — an exceptionally high share by historical standards. Additionally, for the first time in 50 years, counties with an urban center and more than 250,000 people experienced negative growth as a category. Exurban counties saw the biggest increase in population growth across the board, with about 80 percent gaining new residents.

The launch of the test concept is expected to inaugurate a handful of Neighborhood Farm & Pet Supply pet care centers in 2022, and bring Petco’s curated assortment of products and services more quickly and at a lower cost than national and regional players, thanks to differentiated digital fulfilment offerings. To satisfy high customer interest in a specialty retailer with farm and companion animal food and supplies, Petco’s full suite of offerings will include:

  • High-quality nutrition
  • Curated farm and feed assortment
  • Live companion animals
  • Mobile vaccination and grooming services
  • Self-wash stations
  • Same-day delivery
  • Buy online, pick up in store
  • Curbside pickup

Tailored to pets and farm animals of all shapes and sizes, the pet care centers will also serve as places for safe community gathering and connection. Each location will offer local events and an in-store community board to support safe, pet-friendly interaction amongst neighbors. In partnership with Petco Love (formerly Petco Foundation), the neighborhood farm and pet supply locations will offer adoption services and other health and wellness programs to further support local pets.

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