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Merck Animal Health’s HomeAgain Celebrates 3 Million Lost Pets Reunited


Press release: Merck Animal Health

Merck Animal Health, known as MSD Animal Health outside the United States and Canada, a division of Merck & Co. of Rahway, New Jersey, recently announced a major milestone that three million pets in the U.S. have been successfully reunited with their families thanks to its HomeAgain U.S. microchip and pet recovery service. Since 1995, the brand has been on a mission to reunite pet owners with their pets and uses technology, trained specialists and local communities to safely recover lost pets across the country.

“As part of our HomeAgain service at Merck Animal Health, we truly appreciate the strong bond that exists between people and their pets and understand the importance of reuniting pets and their owners quickly and safely when the unthinkable happens,” said Nicole Sinclair-Torre, VMD, MBA, professional veterinary services, Merck Animal Health. “Without a microchip, 90 percent of lost pets don’t come home. Thankfully, through our HomeAgain advanced lost pet recovery service, we offer critical support when pet owners need it most. We realize that it can be overwhelming when a pet goes missing and by taking the right first step and using a reliable, nationwide recovery service, our goal is to bring these pets home safely and as quick as possible.”

For more than 25 years, the company’s HomeAgain service has been tracking countless success stories of dogs and cats alike to reinforce the importance of microchipping and enrolling pets in a reliable pet recovery system. Microchips and database registrations played an important role in all three million reunions.

The national HomeAgain Pet Recovery Service reunites more than 15,000 lost pets with their families each month and has brought more than three million lost pets home. The HomeAgain service is more than just a microchip. Once enrolled, a pet’s microchip is registered in the HomeAgain National Pet Recovery Database for its lifetime and premium members receive additional services such as Lost Pet Posters and Alerts, a 24/7 medical hotline and travel reimbursement of up to $500 for dogs or cats found more than 500 miles from home.

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