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Lowe’s, Petco Partner for In-Store Pet Shop Concept


Press release: Lowe’s

Lowe’s and Petco Health and Wellness Company, Inc. recently announced a pilot store-in-store program that brings trusted products, services and expertise – for both home and pets – into one, convenient stop at select Lowe’s locations. The first Lowe’s + Petco store-in-store concept is expected to open at Lowe’s Alamo Ranch, Texas location in early February, with plans to expand to 14 additional Lowe’s locations in Texas, North Carolina and South Carolina by the end of March 2022.

Over the past two years, Americans have found more comfort, security and emotional connection through their homes and pets than ever before. More than 11 million new pets entered U.S. homes since the start of the pandemic; and a new survey by Lowe’s shows that 67 percent of respondents have found their greatest comfort in their pets while nearly half found that comfort in their homes. While Lowe’s stores nationwide have had a longstanding open-door policy to pets, Lowe’s + Petco locations will provide a unique customer experience where pet parents can support their pet’s health and wellness through a curated assortment of Petco’s high-quality pet nutrition, supplies and services and improve the home they share in one shopping trip.

“For many of our customers, their pets and their homes top the list of things that matter most, especially after two years spent mostly together within the same four walls,” said Bill Boltz, Lowe’s executive vice president of merchandising. “This partnership enhances the total home solution we offer them by bringing home improvement and pet care products, services and expertise together under one roof.”

“Our pets’ place in our hearts and homes has never been more front-and-center, and our responsibility to provide them with a safe, healthy and stimulating home environment is an essential part of Petco’s Whole Health philosophy,” said Nick Konat, Petco’s chief merchandising officer. “Bringing Petco’s pet care expertise, high-quality products, and veterinary and grooming services to Lowe’s helps make it easier than ever to create healthy, happy homes for pet parents and the pets they love.”

In addition to Lowe’s existing “pets welcome” atmosphere and selection of pet-friendly products, including STAINMASTER PetProtect carpet, dog beds, dog doors and cleaning supplies, Lowe’s + Petco locations will offer a curated assortment of Petco’s high-quality pet nutrition, and health and wellness supplies and services, including Petco’s beloved owned brands: WholeHearted, EveryYay, Youly, Leaps & Bounds and So Phresh, as well as a variety of popular national brands. Products will be available to purchase in store or online to be picked up curbside, in contactless pickup lockers or at the customer service desk at Lowe’s pilot locations at no additional cost. Lowe’s + Petco locations are also expected to offer a selection of Petco’s pet services, including Vetco vaccination clinics, microchipping, prescription pest prevention and mobile grooming at select times and locations. To better serve those looking for expertise in both the home and pet space, pilot locations will staff knowledgeable Petco partners (employees) during peak hours to offer pet-focused guidance alongside Lowe’s associates’ advice on home improvement projects.

Lowe’s Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, North Carolina, Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. Since its founding in 1965, it has been striving to set new standards in pet care, delivering comprehensive wellness solutions through its products and services and creating communities that deepen the pet-pet parent bond. It operates more than 1,500 Petco locations across the U.S., Mexico and Puerto Rico, including a growing network of more than 150 in-store veterinary hospitals and offer a complete online resource for pet health and wellness at petco.com and on the Petco app. In tandem with Petco Love (formerly the Petco Foundation), an independent nonprofit organization, the company works with and support thousands of local animal welfare groups across the country and, through in-store adoption events, it has helped find homes for more than 6.5 million animals.

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