Hounds Town USA Opens Anderson Mill Location, Serving Dog Parents in North Austin, Texas

Hounds Town USA, the fully interactive dog daycare, boarding, and pet spa franchise, is landing its paws in Anderson Mill, Texas. Nicely situated outside North Austin at 10700 Anderson Mill Road, Hounds Town Anderson Mill opened on March 14, offering an inclusive, non-breed discriminatory pet care facility allowing dogs to be dogs.

Jim Thompson owns and operates the Hounds Town location, bringing more than 34 years of retail leadership experience. His background includes executive roles at Golfsmith International and Performance Bicycle, as well as serving as Vice President of North America Consumer and Small Business Direct at Dell and Chief Revenue Officer of Chewy. His son, Jake Thompson, will serve as General Manager, with Jim and his wife, Heidi, involved during the opening months. Their son, Elliott, and Heidi’s sister, Kari, will also support operations, alongside a locally hired team.

In addition to offering interactive daycare, overnight boarding, and spa services, Hounds Town Anderson Mill also features the brand’s signature “Hounds Town Seal of Approval” program, which gives local shelter dogs access to free daycare and socialization to improve their adoptability.

Thompson and his family are passionate about giving back to the community and plan to partner with local rescue groups and shelters to host adoption events and provide ongoing support for dogs in need.

“When we look ahead 10 years, our goal is simple but ambitious: every dog in America should have access to a safe, enriching place like Hounds Town,” said Rob Flanagan, CEO of Hounds Town USA. “That vision only becomes possible when we partner with owners who truly understand pets and the people who love them. Jim’s decades of leadership, including his firsthand experience in the pet industry, give him a deep appreciation for what pet parents need and what dogs deserve. His family’s hands-on approach and commitment to doing things the right way embody the heart of our brand, and we’re proud to grow alongside them in Anderson Mill.”

With no breed or size restrictions, a natural pack play model, and expert-led care designed around how dogs actually think and behave, the brand continues to earn the loyalty of dog parents and the enthusiasm of entrepreneurs. Backed by strong unit economics, an inclusive mindset, and a proven franchise model, Hounds Town is quickly becoming a top pick for both pet lovers and aspiring pet business owners alike.