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September 21, 2017

The American Pet Products Association (APPA) will now be offering product recall services to its members. The below announcement was originally posted on the APPA site:

APPA is partnered with Recall InfoLink to bring members a state-of-the-art product recall service. This simple and intuitive service streamlines all phases of the recall process offering members a reliable tool in times of crisis. This new service standardizes the recall process while understanding the unique needs of all segments of the supply chain.

-Recall InfoLink connects you and your customers together in real time

-Makes recalls fast and easy, protecting both brand and customers

-Eliminates confusion

-Save money when you have a product recall or withdrawal

-Your messages are delivered to the right people

-Products are quickly removed from sale and supply

-Communications are documented at every step, assuring you that your message was received and acted upon

Recall InfoLink offers secure, customized communications

-More than 20,000 businesses across the country have experienced faster and easier processing

-Individual events have ranged from a single customer to more than 1,500 customers

-Event preparation takes less than 30 minutes, regardless of the number of items or customers

-Patented system allows customized communication

-Built on cloud technology, this secure structure can be accessed on your PC or preferred device wherever Wi-Fi is available

 Recall InfoLink Offers:

Accurate Information: Precise, actionable recall information on affected products by item number, lot code, sell by date, product description, picture, etc.

Speed: Instantaneous communication via e-mail, phones, faxes, and text messages, and reminder notifications. Real-time score cards acknowledge receipt of notice and facilitates follow up

Liability protection: Significantly reduces liability with complete documentations. With the click of a mouse, point-of-sale locations have 24/7 ability to view their secure account, at no cost

Cost Savings: Eliminates up to 80% of labor for event initiation and back end management, web based service requires no additional IT coding and maintenance costs

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