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Animal Supply Company Helps Pet Retailers Connect with Shoppers


March 21, 2019

Press release: Animal Supply Company

Animal Supply Company (ASC) announced that it’s launching Animal Supply Connect, a digital eFulfillment and delivery solution to connect independent pet retailers with their shoppers. Pet shoppers will be able to browse and purchase through retailers’ online stores, and ASC will fulfill the order from one of its 10 eCommerce warehouses using its smart logistics technology. Products will typically be delivered within two business days.

“Our priority is helping the independent pet channel compete in a dynamic market. That means focusing on operational excellence and developing innovative solutions to make business simple,” said Don McIntyre, Chief Executive Officer. “Connect takes the hassle out of servicing the online shopper by caring for eCommerce logistics and providing the rapid delivery services consumers expect.”

Head of Digital, Angela Spears, added “No one is more knowledgeable about quality products, nutrition and the family pet than independent pet retailers. Online shopping presents the next frontier for retailers to best serve pet shoppers who want a blend of in-store and online experiences. There is a world of possibilities for the retailer that is rooted locally, yet able to reach beyond traditional walls. Our mission is to use our talented digital team, and best-in-class technology partners, to help us think differently about ways we can help them achieve the possible. Access to technology levels the playing field in an ecosystem that has been dominated by Amazon and Chewy.com.”

Animal Supply Connect is just one of the digital solutions ASC has recently brought to market to support retail customers. Last year, ASC introduced a new retail website and mobile app. The website provides a modern, integrated user experience powered by a new national best-in-class eCommerce platform, which is unprecedented in the pet industry. The first version of the mobile app launched with game-changing features such as search by scanning a barcode, connected ordering between web and app, custom shopping lists and order tracking.

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