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Pet Age Staff//January 15, 2025//
Pet Age Staff//January 15, 2025//
Lovet Pet Health Care has recently been introduced as a new kind of veterinary care that’s redefining how pets and pet parents experience health and happiness. With over 40 years of expertise as AZPetVet, Lovet debuts with its flagship location in Chicago’s West Loop and 22 rebranded animal hospitals across the greater Phoenix area, providing better care to more pets through expanding accessible, convenient and comprehensive veterinary care.
Making Veterinary Care More Accessible
Increasing costs of vet care are eating into owners’ budgets, not only creating financial burdens, but at times complicating already challenging decisions that need to be made. Data from the Bureau of Labor Statistics reveals a 7.9 percent rise in urban veterinary service costs from February 2023 to February 2024, outpacing the overall increase in consumer prices.
Lovet understands the worry that comes with pet health and unexpected costs. That’s why Lovet’s Chicago location is piloting an industry-first initiative by always offering free exam fees1. Whether it’s a routine checkup or urgent care need, the goal is to help pet parents focus on what truly matters most — their pet’s well-being. Additionally, Lovet Chicago is open seven days a week and offers same-day appointments for urgent needs or unexpected concerns, ensuring furry family members receive timely attention when they need it most.
Flexible Payment Options with Lovet Pay
Lovet across all hospitals is making veterinary care more affordable with Lovet Pay, a program that provides a unique combination of payment options from flexible, interest-free financing options to same-day approvals and a 99 percent approval rate with no credit required. Flexible payment options have been a proven success in the brand’s Arizona hospitals for years, helping countless pet parents afford the care their pets need.
“Lovet’s goal is to ensure that pet parents never have to choose between their pet’s health and financial stability,” said Courtney Gruber, president of Lovet. “With pilot initiatives like always offering free exam fees and flexible payment options through Lovet Pay, we’re breaking down barriers to care and creating a supportive experience for pets and their families. We’re excited to debut this approach with our Chicago flagship hospital, setting a new standard for accessible, convenient, and comprehensive veterinary care.”
Celebrating the Launch with Chicago’s Pet Community
To mark the opening of Lovet’s flagship hospital, Lovet is hosting a special Grand Opening event at the following location, date and time:
Chicagoans will have the opportunity to meet Lovet’s friendly veterinarians who will be available to answer any questions or concerns specific to their four-legged friends as well as enjoy some special offerings from Lovet, Casper and other local partners.
State-of-the-Art Facilities Designed for Care
Lovet’s hospitals are designed with thoughtfulness and care, prioritizing the needs of both humans and animals, featuring cutting-edge veterinary technology and equipment. In collaboration with Arcadis, a renowned global architecture, planning, and design firm, various room prototypes were built and rigorously tested to design the best hospital layout and experience for staff, pet parents, and pets.
This partnership ensured a seamless, productive, and efficient flow throughout the hospital. From the moment guests walk into the lobby and check-in, to the exam rooms, to the backroom treatment areas, every detail was meticulously crafted to minimize stress levels for pets and enable Lovet’s veterinarians and staff to deliver the highest quality of care.
1Offer covers the cost of exam fee for one pet and does not cover any additional services, medication or retail items.
