January 13, 2021

Press release: Pet Palette

Pet Palette, a national distributor of pet products, welcomes Carmen Wess as key accounts sales manager. In this role, Wess is working to build and strengthen Pet Palette’s relationships with retailers throughout North America.

Wess originally came to Pet Palette in 2018 after working in the veterinary industry for a number of years. She started as a customer service representative and was eventually promoted to key account support where she assisted the director of sales with order management for key accounts.

As key accounts sales manager, Wess understands the challenges that retailers have in competing with e-commerce suppliers in today’s online-driven world and offers guidance to overcome these challenges. It is her priority to ensure her accounts keep a fresh assortment of new and suitable products, at the best prices, so that they can provide their customers with competitive pricing and not only survive but thrive in the pet industry.

At home, Wess enjoys the feline antics of her two rescue cats, Frank and Rider.

“Carmen’s knowledge of the industry and her willingness to go above and beyond for her accounts has been a welcome addition to the management team. She values the partnerships that we have with our retailers and ensures their daily interactions with us as a company are enjoyable and successful,” said Ron Metzger, president and COO.


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