PETStore Makeover

In the final part of our yearlong pet store make-over,
Mark and Caroline Janczak of Critters Pet Shop tell us how
 they feel about their newly renovated pet store.
By Karen Long MacLeod


Critters' employees take pride in their
customer-friendly attitude.
Pictured: (seated, from left) Susan Roy, store manager;
Gretchen Gras, sales associate; (standing, from left)
Pam Hankes, fish room manager; Mark Janczak;
Caroline Janczak; and Eric Martin, sales associate.

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Backers 20th Annual Spring Trade Show

Pet Age is a trade magazine designed for the professionals involved in the business of pets and pet supplies.
We cannot answer questions on pets from the general public. To receive detailed information
on your pet, please contact your local pet store, veterinarian or library.

H.H. Backer Associates Inc. | 18 S. Michigan Ave., Suite 1100 | Chicago, Illinois 60603
Tel (312) 578-1818 | Fax (312) 578-1819 | E-mail hhbacker@hhbacker.com, petage@hhbacker.com
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