Nature’s Variety issued a voluntary recall of one batch of Instinct Raw Organic Chicken Formula over concerns that pieces of clear plastic may be found in some bags and could cause a potential choking risk to pets.
The source of plastic has been identified and the issue has been resolved.
The affected product limited to a single batch of Organic Chicken Formula with the “Best if Used By” date of Oct. 4, 2013, including:
UPC# 7 69949 60137 1 – Instinct Raw Organic Chicken Formula medallions, 3 lbs. bag
UPC# 7 69949 70137 8 – Instinct Raw Organic Chicken Formula medallions, 27 lbs. case
UPC# 7 69949 60127 2 – Instinct Raw Organic Chicken Formula patties, 6 lbs. bag
UPC# 7 69949 70127 9 – Instinct Raw Organic Chicken Formula patties, 36 lbs. case
The “Best if Used By” date is located on the back of the package below the “Contact Us” section. The impacted product was distributed through retail stores and internet sales in the United States and Canada. No other products were impacted.
Nature’s Variety became aware of a potential issue after receiving a consumer complaint. To date, there have been no reports of harm to dogs or cats.
“At Nature’s Variety we take quality and safety very seriously,” Reed Howlett, CEO of Nature’s Variety, said. “We believe that under all circumstances, the health and safety of pets comes first.”
Consumers feeding the affected product should discontinue use and monitor their pet’s health, and contact their veterinarian if they have concerns. Consumers who have purchased one of the above products can obtain a full refund or exchange by either returning the product in its original packaging or bringing a proof of purchase back to their retailer.
Consumers with additional questions can call the Nature’s Variety Consumer Relations team at 1.888.519.7387 Monday through Friday, 8 a.m. to 5 p.m. CST. Questions may also be emailed directly to email@example.com.