Heather Branch, of Best Friends Forever Pet Services was the 2014 Business of the Year Award recipient by the National Association of Professional Pet Sitters.
Branch was given the award because she possesses the true entrepreneurial spirit and developed her business after yearning to spend more time with animals and feel the constant joy she felt when with her own furry family members, according to the organization.
After a lifelong career in the entertainment, radio, TV and media industry, Branch decided to enroll in the Animal Behavior College when she was looking to create a shift in her professional career. Branch earned her certifications in dog obedience training and veterinary assistantship and worked with her mentor, a local professional pet sitter who was certified through the NAPPS program. Two years after beginning her journey and her new career, Branch merged her company with her mentor’s.
“Heather has helped set the standard of quality care in the professional pet sitting industry,” Sherry L. Suhosky, president of NAPPS, said. “The success of her business demonstrates her passion and commitment to advancing the industry and providing excellent customer service.”
Best Friends Forever, located in the San Fernando Valley of Los Angeles, has a staff of 10 animal lovers to assist with business operations.
“We pride ourselves in knowing that our clients can be confident in leaving their pets in our care without worry,” Branch said. “We have invested our hearts into an invaluable, much-needed quality service and have helped many people carry on with their workday guilt-free, or go on a much needed vacation without worry.”
Each year, NAPPS presents the Business of the Year Award to a member who has demonstrated outstanding business practices and maintained the vision of growing his/her business. A comprehensive evaluation is conducted on all members being considered for the award. Areas of focus include commitment to the profession, management philosophy, reputation of client satisfaction, and community involvement.
Included in Branch’s award package is complimentary registration to attend the NAPPS 2014 Virtual Conference, when she will be formally recognized, in addition to being acknowledged in the NAPPS publication, Professional Pet Sitter Magazine.