Publishers Letters

By: Allen Basis  –  May 2, 2016
Service animals and the organizations behind them are important to support.
By: Allen Basis  –  April 1, 2016
Thoughts on pet activity trackers and Global Pet Expo.

How Loyal Are Your Customers?

Retail loyalty programs are everywhere. How about in your store?


Too Much To Do and Too Little Time

Global is kicking the trade show season into high gear.


Spring Training

It’s worthwhile to invest in employee training.


Think Ahead

Trade show season is on the horizon.


To New Beginnings

Ready for new content, challenges and conversations in 2016.


Put Your Best Paw Forward

It’s never too early to start thinking about 2016.


Summer’s Almost Gone

It’s time to shake off the slow season and rev up for busier times.


Friends in High Places

I have been in this industry for 31 years. That is longer than the age of the youngest Pet Age employee. I know the ins and outs, the highs and lows and most importantly, the people. I have made a lot of friends in this business and I think the pet industry produces more interesting [...]


It’s That Time Again

The eyes of the pet industry turn to Las Vegas.


Make The Customer Experience Priority One

Happy customers are returning customers.


Pet Industry Herstory

Thoughts on our Women of Influence.


April Showers Bring May Flowers

Spring is the perfect time to start anew.


The Power of Print

You like us, you really really like us.


Strategizing Global

Global Pet Expo’s website is a useful tool when planning ahead for the show.


Striving for Balance Yet Again

For the second year in a row, balance rules.

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